1. Who this policy covers
This policy applies to the Nexum web and mobile application and to app.nexumathletics.com and our marketing site. In this policy, "Nexum," "we," and "us" mean Nexum Athletics. "Program" means a team, school, or organization that uses Nexum. "Athlete" and "coach" mean the people a program invites to use it.
Most data in Nexum belongs to a program. For that data, the program is the controller (it decides what to collect and why) and Nexum is the processor (we handle it under the program's instructions and our agreement with them). If you are an athlete or coach with questions about your data, your program is usually the right first contact, and we will support them in answering you.
2. The data we collect
Account and roster information
Names, email addresses, role (athlete or coach), team, and the program a person belongs to. Programs may import this from a roster they already keep.
Data athletes and coaches enter
- Daily wellness check-ins (sleep, soreness, mental state, energy, hydration) and the readiness score calculated from them.
- Lift logs and personal records.
- Body weight entries and targets, where a program uses that feature.
- Attendance.
- Announcements and messages sent within a program.
Some of this is health and wellness information. We treat it with care and only use it to provide the service described here.
Technical information
Standard log and device information needed to run and secure the app, such as IP address, browser or device type, and basic usage events. We use this to keep the service working, prevent abuse, and fix problems.
3. How we use data
- To provide Nexum: record check-ins, calculate readiness, show leaderboards, log lifts, take attendance, and deliver messages.
- To power Nexum AI features, such as flagging athletes who need attention and summarizing a program's own data for its coaches (see section 6).
- To keep the service secure, reliable, and free of abuse.
- To provide support when a program or user asks for help.
- To communicate about the service (for example, important account or security notices).
We do not use program or athlete data to serve advertising, and we do not sell it.
4. Who can see data inside Nexum
Access follows roles, by design:
- Athletes see their own data and the team leaderboard.
- Coaches see their team's data.
- Programs are isolated. One program's roster and data are not visible to another program.
A small number of Nexum staff may access data when needed to operate, support, or secure the service, under confidentiality obligations.
5. Sharing with third parties
We share data only with service providers that help us run Nexum, and only as needed. These include:
- Cloud infrastructure providers that host our application and database.
- Email delivery providers used to send account and notification emails.
These providers are bound to use the data only to provide their service to us. We may also disclose data if required by law, to protect rights and safety, or as part of a business transfer (in which case this policy continues to apply, or you are notified of any changes). A current list of our key service providers is available to programs on request.
6. Nexum AI and how it uses data
Nexum AI helps coaches read their team. It works over a program's own data (such as readiness, lifts, and attendance) together with a library of general sport-science and research material, and produces summaries and suggestions, including the Weekly Digest.
We do not use one program's data to answer questions for a different program, and we do not sell data to AI providers. Where we use third-party AI infrastructure, we work to ensure your data is not used to train their general models.
7. Students and minors
Nexum is built for use by athletic programs, including high school and college programs. Programs are responsible for obtaining any consents required before adding athletes, including parental or guardian consent for athletes who are minors, and any school or institutional approvals. Nexum does not knowingly collect data directly from minors outside of this program context.
Where a program is a school subject to student-privacy laws, Nexum acts on the school's behalf with respect to the information the school puts into the app. Programs with specific student-record requirements should contact us so we can support them.
8. How we protect data
We use reasonable administrative and technical safeguards to protect data, including role-based access controls, per-program isolation, and encryption of data in transit. No system is perfectly secure, but we work to limit access to data to what is needed to run the service, and to respond promptly to issues.
9. How long we keep data
We keep program and athlete data for as long as the program uses Nexum, and for a reasonable period afterward to meet legal, security, and operational needs. A program can ask us to delete its data, and we will do so subject to those obligations. When data is no longer needed, we delete or de-identify it.
10. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal data. Because most data in Nexum is managed by a program:
- If you are an athlete or coach, contact your program first. We will help your program respond.
- If you contact us directly, we will route your request appropriately and respond as required by law.
You can reach us any time at [email protected].
11. Changes to this policy
We may update this policy as Nexum grows or as the law requires. When we make a material change, we will update the date above and, where appropriate, notify programs. Continued use of Nexum after a change means you accept the updated policy.
12. Contact us
Questions about this policy or your data? Email [email protected] and we will get back to you.